FAQs and More
FAQS
What is the iCareCard?
The iCareCard is a Reloadable Visa debit card, and can be used anywhere in the world where Visa is accepted.
How do I load funds on the card?
There are two types of iCareCard Reloadable cards, Self Funded, and 3rd Party Funded. Self Funded cards are loaded and re-loaded from your current checking account. You determine the balance you want to load on your card and when the balance falls below your selected re-load point, your card is re-loaded from your checking account. 3rd Party Funded cards are loaded by a 3rd party, such as your employer.
Are my funds insured?
What are the advantages of the iCareCard?
The significant advantages include:
- $.03/gallon rebate on fuel anywhere in the United States
- Cash Give Back rewards from participating DebitDeals merchants (see www.debitdeals.com)
- No transaction or loading fees unless you use an ATM or get cash from a bank
- Cash contributions for your chosen charity or non-profit at no cost to you
- Ability to set your own Daily and Weekly spending limits (great for family budgeting)
- Daily email or text alerts
- View your transactions at any time
- Phone Response to Balance inquiries 24/7
- Automatic Re-Load (set it and forget it)
How much money can I keep on my card?
For self funded cards the limit is $5,000.00. For 3rd Party Payer cards the limit based on the needs of the payer.
Can I use my card for online or telephone payments?
Yes, this is a fully functional Visa card
Do I have to use a PIN number?
Purchases can be made either as a Debit (PIN based) or as a Credit (no PIN required).
What is DebitDeals?
DebitDeals (www.debitdeals.com) is a program designed to drive more business to local merchants, provide savings (give backs) to our cardholders, and provide much needed assistance to charities and non-profits
What is "Amount on Hold"?
This is an estimate of the amount of purchases made recently which have not yet posted to your card balance.
Can I load "one time" additional funds to my card for a special situation?
Yes, you can manually transfer funds to your card by logging in to your card account. In addition, you can move funds from your card back to your checking account as the need arises.
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How Would You Like to Use Your iCareCard Account?
Select the sample screens that you would like to view:
Card Order:
On this screen you can order a card, determine how to fund your card, set your spending limits, select your charities, etc. You do not need to change bank accounts, and we can automatically keep your card at your pre-determined funding levels.
view PDF
Welcome:
Your "Welcome" screen when you log in to your card account.
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Profile:
Here you can see your card balance, change your funding levels, charitable choice, etc.
view PDF
Transaction:
Here you can view your transactions for whatever period of time you are interested in.
view PDF
Manual Loading:
Here you can manually move funds from your checking account to your card, or vice versa. We automatically keep your card at your predetermined funding level, so this screen would only be used for when you have a special need.
view PDF